What Adapter For

Why is my supply line leaking at the nut?

First make sure the line’s ends match, since a connector on the wrong water supply connection may leak. Then check the washer is seated in the nut, take off any thread tape (these seal with washers), and tighten to the package instructions.

Turn the water off at the shutoff valve before you take anything apart. Have a towel and a small bucket under the valve.

Check these in order

  1. The ends don’t match

    How to tell: The nut started hard or sits crooked. Compare the sizes on the old line’s package with the valve outlet (usually 3/8" compression) and the fixture end (1/2" FIP for a faucet, 7/8" ballcock for a toilet).

    Fix: Fit a line with the right ends. See supply line sizes.

  2. Tape, putty or a missing washer

    How to tell: There’s white tape or putty on the threads, or the washer inside a nut is missing, doubled or twisted.

    Fix: Clean the threads and seat the washer flat. The connector comes with washers, so don’t use thread sealant. Putty or gasket material can introduce dirt at the connection.

  3. Too loose, or too tight

    How to tell: It drips at the nut (too loose), or the nut or fill valve is cracked (too tight).

    Fix: Follow the instructions for that line. On a BrassCraft line, the faucet end is hand-tight only; at a 3/8" compression valve, go hand-tight then a wrench 1/4 turn more. Tighten a Fluidmaster toilet fill valve nut by hand, and if it leaks at the tank, turn it “just enough to stop leaking”; overtightening can damage the fill valve.

  4. The line is old

    How to tell: Kinked, rusty, frayed or more than 5 years old.

    Fix: Replace it with a new connector.

Leaking where the pipe goes into the valve

That’s the valve’s own compression joint (a nut and brass sleeve on the pipe), not the supply line. The pipe must be cut square, round and free of burrs, and the valve must sit square on the pipe. Tighten 3/4 turn past hand-tight, but don’t overtighten, which can crack it. No tape, putty or gasket material on a compression joint either. If it still leaks, replace the valve: see shutoff valves for copper and for PEX.

Common questions

Should I use Teflon tape on a supply line?

No. Braided supply lines seal with washers inside the nuts, so don't use thread sealant.

How tight should a supply line nut be?

Follow the package. BrassCraft lines go hand-tight only at the faucet end and hand-tight plus 1/4 turn at the valve end. Fluidmaster's toilet nut goes on by hand, then just enough to stop a leak.

When should I replace a toilet supply line?

When it's worn or more than 5 years old.

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Where we get our information from

The sizes on this page come from published standards and the makers’ own documents. Checked against published data from BrassCraft and Fluidmaster.

See all 4 sources
  • BrassCraft, installation instructions for connectors (425.10, 425.07, B0120IMB) and water supply stops (425.04)
  • BrassCraft, flexible connector installation instructions and FAQ
  • BrassCraft, water supply stop installation instructions (compression and push-connect)
  • Fluidmaster, 400A fill valve instructions and Click Seal connector instructions

General guidance from manufacturer and standards data. Parts vary by brand, so check the size printed on the package against what you measured. For gas lines or anything inside a wall, use a licensed plumber.